Shipping policy
At Rokshok, we are committed to providing you with a seamless shopping experience, including fast and reliable shipping for your orders. Our shipping policy is outlined below:
Processing Time:
- Orders are typically processed and shipped within 1-2 business days after payment confirmation.
- Please note that orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods:
- We offer standard shipping for all orders, which typically takes 8-14 business days for delivery.
- Expedited shipping options may be available for an additional fee. Please contact us at support@rokshok.com for more information.
Shipping Costs:
- Shipping costs are calculated based on the weight of your order and the shipping destination.
- The shipping cost will be displayed at checkout before you complete your purchase.
Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- You can track the status of your order by entering the tracking number provided in the shipping confirmation email on our website or the carrier's website.
Delivery Timeframe:
- Standard shipping typically takes 8-14 business days for delivery, depending on your location and the shipping method selected.
- Please note that delivery times may vary due to factors beyond our control, such as customs clearance and local postal service delays.
International Shipping:
- We ship to select international destinations. International orders may be subject to customs duties, taxes, and other fees imposed by the destination country.
- Customers are responsible for paying any additional charges related to international shipping, including customs fees and import taxes.